Head Office 0113 3720028
Whatsapp +44 7427 318551
Head Office 0113 3720028
Whatsapp +44 7427 318551
Our plain-clothed detectives are trained to identify suspicious behavior and intervene discreetly. Their presence can prevent theft before it occurs, reducing shrinkage and protecting your bottom line.
Even the presence of undercover security significantly reduces the likelihood of crime. Offenders are far less likely to target locations where detection is probable and swift action is guaranteed.
All our operatives are fully trained in UK legal standards, including PACE. They gather admissible evidence and document incidents meticulously, ensuring that any prosecution, if required, is professional, strong, and effective.
Our detectives blend in effortlessly with shoppers. This unobtrusive approach is ideal for luxury retailers or busy outlets where visible security might not be appropriate.
Already have front-of-house security? No problem. Our detectives work alongside your in-house staff to provide an extra layer of expertise and covert surveillance where it counts most.
We are proud members of the National Association of Security Dog Users (NASDU).
NASDU promotes standards, training, and education within the private security dog sector and offers support and guidance to both members and end users. It was established in 1996.
NASDU is recognised within the security industry by the Security Industry Authority (SIA), British Standards Institute (BSI), Skills for Security, BSIA, IPSA, as well as the Home Office, NPCC, DATR, many Animal Welfare Groups, and local Authority Dog Wardens.
Store detectives are trained to identify suspicious behavior and intervene discreetly, often preventing theft before it occurs. Their expertise in spotting shoplifters, internal theft, and organised retail crime significantly reduces shrinkage and boosts overall profitability.
Store detectives complement in-house security staff by providing additional expertise and insight. Their focus on covert observation enables static security personnel to manage front-of-house duties more effectively.
Store detectives blend in with customers, enabling them to monitor without creating discomfort or disrupting the retail experience. This low-profile approach is ideal for high-end stores or areas where overt security may be counterproductive.
Unlike passive static CCTV, store detectives provide dynamic, real-time surveillance. They observe from within the store, follow suspects discreetly, and coordinate with security teams or the police to ensure a lawful and efficient response.
Store detectives are trained to collect admissible evidence and document incidents for prosecution. Their professionalism and compliance with UK laws and procedures, including the Police and Criminal Evidence Act (PACE), help ensure successful legal outcomes and minimize the risk of wrongful accusations.
By maintaining a discreet yet vigilant presence, store detectives help create a safer shopping environment. They assist in de-escalating confrontations, responding to antisocial behavior, and supporting staff who may face abuse or threats.
Retail store detectives provide a practical, cost-effective solution to retail crime. Their presence strengthens security, reduces losses, and promotes a safe shopping environment. For UK retailers facing rising theft risks and the need to protect margins, store detectives are a smart and strategic investment.
SmartSecurityGuarding Ltd. is proud to be a member of the North London Chamber of Commerce and Enterprise (NLCCE). We are an active part of the business community and have demonstrated our commitment to health and safety compliance through CHAS accreditation, SafeContractor accreditation, and registration with the ICO and NASDU. As part of our ongoing dedication to excellence, we are proud to have achieved CHAS Elite Certification, a prestigious accreditation that reflects our full compliance with the Common Assessment Standard.
